BMC Helix ITSM (Remedy) Changelog

Release history for the BMC Helix ITSM (Remedy) connector. Each version lists what changed and which actions were affected.

BMC Helix ITSM (Remedy) connector

Back to the connector overview, authentication methods, and actions.

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v1.1.0

24 Sept 2026

data-sync

Added scheduled data sync to the incident, change request, problem investigation, known error, work order, task, people, support group, and company list actions for scheduled full record syncs.

Changed · 9 actions updated

bmchelix_list_change_requests, bmchelix_list_companies, bmchelix_list_incidents, bmchelix_list_known_errors, bmchelix_list_people, bmchelix_list_problem_investigations, bmchelix_list_support_groups, bmchelix_list_tasks, bmchelix_list_work_orders

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v1.0.1

15 Jul 2026

bug-fix

Fixed authentication so the AR-JWT token from the login response is sent on requests.