CloudTalk

How to set up the CloudTalk connector, plus the actions that are available.

Previewv0.1.0

See changelog

8 actions · 1 auth method

TelephonyIAM

Getting Started

1. Create or Select a Project

   Set up a new project or select an existing one. See Organizations & Projects.

2. Configure the Connector

   Enable the connector and set up a Connector Profile in your project. See Setup Connector Profile.

   

   Connector Profile · API Key

   Uses a CloudTalk API key pair (Access Key ID and Secret) created by an administrator. The key belongs to the company acc…

3. Link an Account

   Link an account from the dashboard (or via StackOne Hub).

   See the guide for the authentication type chosen in the Connector Profile:

   

   Link Account · API Key
4. Use Actions

   Connect an AI platform to the linked account’s actions. See AI Platforms.

   Other ways to call actions are listed in Protocols & SDKs.

Actions

8 actions

Action

Description

List Agents

cloudtalk_list_agents

List the agents (users) of a CloudTalk company account.

Get Agent

cloudtalk_get_agent

Get a single CloudTalk agent by ID.

List Groups

cloudtalk_list_groups

List the agent groups of a CloudTalk company account.

Get Unified Credentials

cloudtalk_unified_get_me

Get the current CloudTalk connection’s unified credentials and identity.

List Unified Groups

cloudtalk_unified_list_groups

List unified groups in a CloudTalk company account.

Get Unified Group

cloudtalk_unified_get_group

Get a unified CloudTalk group by ID.

List Unified Users

cloudtalk_unified_list_users

List unified users in a CloudTalk company account.

Get Unified User

cloudtalk_unified_get_user

Get a unified CloudTalk user by ID.