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Intercom connector

Back to the connector overview, authentication methods, and actions.
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11 Sept 2026
bug-fixDocumented the search values and matching rules Intercom actually applies, so filters no longer come back silently empty. Ticket search by category takes ‘request’, ‘task’ or ‘tracker’ rather than the category name on the ticket, conversation search by source.type lists the channel values it accepts, and the text operators now state that ’=’ matches word by word while ’~’ matches a contiguous substring.
intercom_create_data_event, intercom_create_message, intercom_create_ticket_type, intercom_get_conversation, intercom_list_conversations, intercom_list_data_events, intercom_reply_to_conversation, intercom_search_conversations, intercom_search_tickets, intercom_untag_companies, intercom_update_ticket_type
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10 Sept 2026
bug-fixDocumented the search values Intercom actually matches on, so filters no longer come back silently empty. Ticket search by category takes ‘request’, ‘task’ or ‘tracker’ rather than the category name shown on the ticket, conversation search by source.type lists the channel values it accepts, and the contains and starts-with operators are marked as working on free-text fields only.
intercom_search_conversations, intercom_search_tickets
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9 Sept 2026
breaking bug-fixTicket and conversation search now accept multi-value IN and NIN filters and compound AND/OR conditions, quick reply options can be sent when replying to a ticket, non-duplicate contacts can be merged, and company contacts page through a cursor instead of a page number. Parameters that the provider rejects are now caught before the request is sent, and several parameter descriptions were corrected to match actual API behaviour.
intercom_add_tag_to_ticket, intercom_create_contact, intercom_create_data_attribute, intercom_create_data_event, intercom_create_message, intercom_create_ticket_type, intercom_create_ticket_type_attribute, intercom_detach_company_from_contact, intercom_detach_contact_from_company, intercom_enqueue_create_ticket, intercom_get_segment, intercom_list_attached_contacts, intercom_list_company_contacts, intercom_list_data_events, intercom_list_segments, intercom_merge_contacts, intercom_reply_to_conversation, intercom_reply_to_ticket, intercom_search_conversations, intercom_search_internal_articles, intercom_search_tickets, intercom_untag_companies, intercom_update_article, intercom_update_data_attribute, intercom_update_ticket, intercom_update_ticket_type
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2 Sept 2026
data-syncEnabled periodic data sync for 16 collections including contacts, conversations, companies, articles, teams, and tickets metadata.
intercom_list_admins, intercom_list_all_companies, intercom_list_articles, intercom_list_away_status_reasons, intercom_list_calls, intercom_list_collections, intercom_list_contacts, intercom_list_conversations, intercom_list_data_attributes, intercom_list_internal_articles, intercom_list_segments, intercom_list_subscription_types, intercom_list_tags, intercom_list_teams, intercom_list_ticket_states, intercom_list_ticket_types
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14 Jul 2026
new-eventsAdded manual webhook support with 117 event topics across contacts, companies, conversations, tickets, articles, admin, audiences, calls, content stats, and more with connection guide.